Home Inspection Articles

Many people know what April showers bring, but what about May flowers? What do they bring? One word: bugs. Warm weather invites many out of hibernation, and that includes insects. June's pleasant temperatures have bees buzzing, butterflies fluttering, ants picnicking, and termites getting ready to feast. Most can appreciate the need for bees pollinating, enjoy a butterfly's beauty, and love to hate ants, but termites illicit a very different reaction. These pests have the potential to inflict serious damage to your home, and are the bane of homeowners. 

One of the major things termites need to thrive is warm climates. As the temperature rises, so too does the potential for termite infestations. With spring turning into summer, it's important to be able to recognize the conditions conducive to termite infestations and learn how to protect your home from these unwanted inhabitants. 

Subterranean termites typically cause the most structural damage and are most prevalent in the southern coastal areas, the dry climate of the Okanagan areas of British Columbia, southern Ontario, southern Quebec, and the Maritime provinces. Though each species of termite thrives in different climates and eats different types of food, all termites require four things to survive: 

1. Food
2. Moisture
3. Shelter
4. Optimal temperatures

These conditions can be found in all buildings, regardless of their construction type. However, older homes typically face increased termite threats as wood rot is more common in them. 

As with the normal approach taken when dealing with other pests, the best way to prevent a termite infestation is to reduce access to food and water sources. For termites, this means eliminating moisture and removing wood sources, including wood piles and mulch close to the home. Rotted wood is by far the most common way for termites to gain entry into the home. The soft, pulpy material gives termites easy access to both food and moisture. If you have concerns about a termite infestation in your home, consider: 

• Removing all wood debris in contact with soil and store any firewood away from your home and off the ground.

• Fixing any leaks in pipes and drains - damp wood creates ideal conditions for a healthy, large, and robust termite colony.

• Making sure the soil around the structure of your home is sloped away from the home, and that drainage from the roof doesn't collect near the property.

• Trimming dense vegetation from around the siding and foundation of your home.

• Insulating or putting down a moisture barrier to help limit the humidity and condensation in your crawl space, as this can be inviting to termites.

• Replacing mulch that is close to the home with gravel. If mulch is used around the home, make certain to keep the mulch layer as shallow as possible; thick mulch beds create soil moisture conditions that encourage termite activity.

Unlike other pests, termites are typically very hard to detect. With the exception of annual swarms, when reproductive termites move to start new colonies, termites live primarily out of sight. So how can you tell if something you can't see is occupying your home? There are a few termite signs that can indicate an infestation. Watch out for:

• Hollow-sounding wood - if wood sounds hollow when tapped it may be because termites are eating the wood from the inside out

• "Swarmers" (a group of winged insects), or discarded wings - reproductive termites, also known as "swarmers", take flight to create new colonies; swarming termites, or groups of discarded wings is a fairly conclusive sign of an infestation
  
  Tip: Subterranean termites typically swarm in the spring

• Mud tubes on walls - termites construct mud tubes to travel between their home in the soil and the wood that they feed on; these tubes also provide moisture which the termites search for food 

• Frass" - termites produce this wood-coloured dropping as they eat their way through wood rot

If you have termites in your home, it's essential to reach out to a professional pest control company to help you address the issue - quickly. Termites can cause the most structural damage of any insect and, based on the extent of the damage, remediation expenses can run well into the thousands of dollars. Treatment methods vary based on the species of termite, size of infestation, and other factors. The required chemicals for termite treatment are not for sale to the public, and must be used in strictly controlled conditions. Your licensed pest management professional can set up the best corrective steps if you have a termite infestation.

Orkin Canada, a leading name in pest control in Canada and our Specialty Services partner, can assist Carson Dunlop clients and real estate partners with termite-related inquiries, including termite inspections and treatment plans. To learn more please call 800-268-7070.

There's no denying it, spring has sprung. The sun is shining, flowers are blooming, and the birds have returned to nest. Though we now appreciate this perfectly-temperate weather, ideal for picnics and baseball, experience tells us it will not last long. The extreme heat of summer is coming - you know, the record highs you swore you wouldn't complain about when you were knee-deep in snow, shoveling your driveway through gritted teeth. Although most of us are thrilled to be free of winter's ice and snow, heat waves and severe humidity are not the most comfortable weather systems either, and soon the complaints will start to flow.

While our aim is not to appear pessimistic in the face of this pleasant spring season, we do encourage homeowners to be aware of, and plan for, the realities of the coming weather cycles. We aren't exactly calling for the hatches to be battened down, but just as you performed furnace maintenance to prepare it for the winter, it's important to consider the effects the summer heat will have on your cooling system. Like the majority of your home's systems, proper maintenance can help to increase your air conditioner's lifespan and ensure that it works properly. Check out our guide to cooling systems below to learn more.  

Air Conditioner 101

There are many types of air conditioning systems; however they all work on the same principle: moving heat from a relatively cool space to a relatively warm space. In the summer, air conditioners take heat from the house air and transfer it to the exterior. This heat may be transferred to the outside air, a body of water, or into the ground. 

Air-Cooled Air Conditioning Systems

Air-cooled air conditioning systems are the most common. They have two main components:

1.  The evaporator - which may be in the ductwork immediately above the furnace or in a fan coil in the attic. 

2.   The condenser - which is outdoors. 

When most people picture an air conditioner they envision a large metal box that sits just outside of the home. It's an item you have to carefully rake around in the fall and clear snow off of in the winter - sometimes it even comes with its own special plastic cover. This box is the condenser unit.

The evaporator is inside the home. It is used to turn the refrigerant, the medium which carries the heat, from a liquid into a gaseous state.

Inside the condenser is the compressor: a pump that moves the refrigerant through the system and compresses the refrigerant, raising its temperature significantly. The compressor is the heart of the system.

Severe damage can occur to air conditioning compressors if they are turned on when the outside temperature is below 65º F (16º C). The life expectancy of a compressor is typically 10 to 15 years in moderate climates and as little as 8 to 10 years in hot climates. Depending on the age of the unit, replacement of a failed compressor may not be cost-effective. The unit may be so old that replacement parts are not readily available or the system might use an older refrigerant. In these cases, it may be better to replace the entire condenser unit, rather than just the compressor. 

It's important to make sure the condenser is on level ground (within roughly 10 degrees). The compressor or the refrigerant lines may be damaged if the unit is not level. So if your unit is on ground that is sloping towards or away from your home, this should be addressed.

You should also check to make sure that the condenser is positioned a safe distance away from exhaust discharge vents. Hot air discharging from a water heater exhaust vent or a dryer vent can affect the operation of air conditioning systems. These should be kept several feet from the condenser. 

If your condenser is running loudly, the best course of action you can take is to contact a service specialist to diagnose and correct the issue. There are several causes of noisy condensers; a technician will be able to assess the problem and offer remediation advice. In fact, due to the complexity of air-cooling systems, if you suspect there is any kind of problem with your unit (noise-related or otherwise) engaging a service specialist is usually a good idea. Many of the complications you can encounter with your air-cooling system will be hard for the majority of homeowners to identify; working with a reputable technician can be very valuable. We recommend having a service person check your system annually to help ensure that everything is functioning normally. 

There are also some air conditioner maintenance tasks homeowners can assume themselves. These include:

• Changing the filter - dust and dirt can build up on the filter, affecting the efficiency and performance of the unit. The cost of filters can range from $5 to $30, depending on the type you select. In most cases, the filter can be found in the ductwork near your furnace.

Helpful tip: write down the size of your filter before going to buy a new one.

• Keeping your condenser clear of dirt and debris - dirt outside your condenser quickly becomes dirt inside your condenser as the fan draws air through the coils. A build-up of dirt, dust, leaves, and grass around the outside of the condenser will reduce airflow through the coils, compromising the functionality of the unit.

At Carson Dunlop, we are committed to our clients for the long-run. The Carson Dunlop Homeowners Association helps reduce costs on everyday home expenses, like air conditioner maintenance. Our association member, AtlasCare, offers Carson Dunlop clients and real estate partners preferred pricing and exclusive deals on heating and cooling system work.    

Although Spring technically begins on March 21st, the snow, bitter winds, and extremely cold temperatures we're currently experiencing suggest that the change of seasons is likely more than a few days away. Since warm, sunny days aren't quite on the horizon, many will be travelling to escape Old Man Winter's chilly grasp. 

If you're choosing sun and surf over shoveling your driveway, there are some maintenance items you should perform around your home to help limit your energy consumption and keep your property safe. As you pack sunscreen and sunglasses instead of scarves and mittens, consider the following chores to protect your home and your wallet.

Energy Consumption

• Change the Setting on your Water Heater

Turning down your water heater while you're away can help reduce overall costs and energy consumption. Newer units will usually have a "vacation mode" so you can easily adjust your setting. However, if yours doesn't have this feature, simply adjust the unit to its lowest setting to achieve the same results. 

Do not turn your unit off completely! Restarting it can sometimes require a technician, and tends to be a bit of a hassle.

• Lower your Furnace Temperature

If you know your home is going to be vacant for at least a week, it's a good idea to keep your furnace on, but at a low setting. We recommend keeping it above 15 degrees Celsius or 60 degrees Fahrenheit - this will help to save money and energy, without the threat of freezing water, burst pipes, or flooding.

• Pull the Plug on your Electronics

You might not know this, but many of your appliances will continue to draw a small amount of power when they aren't turned on or in use. If you're going to be away for an extended period of time, we'd advise that you unplug your appliances, like your TV, computer, or toaster, (not your stove or fridge), to help to curb energy loss and protect these items from getting damaged in power surges.

Home Protection

• Reroute your Mail

Letters, newspapers, and magazines piled up on your front porch or step can easily alert criminals to your absence. If you know you're going to be out of town long enough to amass a collection of mail, we advise that you arrange with your carriers to have it rerouted or held until you return. This will help to keep your empty home under the radar, and keep you organized - it's a win-win.

• Put your Front Lights on a Timer

This next tip may seem counter-productive for those focused on energy consumption and efficiency, but it is a good idea to put your front lights on a timer if you are going to be away for several days. This is another measure to protect your home from being the target of criminals. If your home stays dark for a prolonged period, it can alert people to your absence. Having your front lights set to turn on for a few hours each evening will provide the illusion that your home is occupied - without wasting too much electricity. 

• Be Smart about your Social Sharing

Nothing tells the world "I'm on vacation for a week!" like Tweeting "I'm on vacation for a week! #Aruba #OMGThisBeach #YoureAllJealous". Social media is a large part of many people's lives, which has positives and negatives. It's a great tool to connect and share, but there is such a thing as too much information - especially when it comes to your safety. You may want to Tweet a countdown to your trip, Instagram the sights, and let everyone on Facebook know how awesome the beach is, but if you aren't careful, you could be sending a very different message. To combat your information getting into the wrong hands, it's a good idea to familiarize yourself with each platform's privacy settings and ensure that you are only sharing what you want with whom you want. 

• Use the Buddy System

We hope that everyone who is travelling this season has a safe and fun trip. Already got away this Spring? March break might be over, but we feel these tips are valuable year-round, so remember them on the next vacation you take. If there's a Home Inspection topic that we've yet to cover on our blog or in our newsletters, make sure to reach out to us on Twitter or Facebook and we'll do our best to help.

Many do not consider power outages to be a major cause for concern. Getting to use candles is exciting, you might finally get to see the stars, and you can always spend less time on the internet, right? Most outages last only a few minutes, sometimes stretching to a few hours, and they don't cause much harm. However, last December, when hundreds of thousands of individuals in the Greater Toronto Area and most of Southern Ontario were without electricity for days, power outages were no longer a minor inconvenience. 

Hydro employees worked tirelessly to restore power, but the sheer volume of those without, and the threats of more severe weather, made for a slow process. Many suffered feelings of uncertainty and frustration amidst chattering teeth. As hours turned into days and numerous homes remained in the dark, the proximity to the holidays and the extremely cold weather made what is normally a joyous time feel bleak. 

It has been reported that during the height of the ice storm, 350,000 homes were without power in the Greater Toronto Area. In last month's January Poll, we asked who of our readers were affected by power loss in the wake of December's storm. Of the homeowners and real estate partners who participated in our poll, slightly more than half were affected. 

Despite not having utility-supplied electricity due to downed wires and fallen trees, many households were virtually untouched because they had backup power sources to run their systems and appliances. Having access to woodstoves and generators kept families comfortable while they waited for their power to be restored. However, these are not items that come as standard equipment in most homes, and, as reported by several news outlets, many homeowners without backup power sources sought them out, compromising on convenience, efficiency, and safety.

Improperly installed, vented, and run generators can be inefficient, ineffective, and in extreme cases, life-threatening. Prolonged power outages usually result in several fatalities related to carbon monoxide inhalation from gas generators. These are avoidable deaths, caused by lack of resources and poor planning. It's important that homeowners buy their backup power sources well in advance of any outages, so they can select the model that works best for their type of dwelling and familiarize themselves with its functionality - know how your unit works before, not during, an emergency. With that sentiment in mind, we went through the Canada Mortgage and Housing Corporation's "Backup Power for Your Home" to develop a simple guide to generator safety

Essential Rules for Using Your Generator

• One of the most important things to note is that the majority of generators were not designed nor intended to work inside your home. If you are using a gas or propane fueled generator, run it outdoors, never indoors. The carbon monoxide gas from these devices could kill you.
   
• For additional security, make sure to purchase a battery-operated carbon monoxide detector that you can use when you run your generator. It will alert you when there are high concentrations of carbon monoxide gas, so that you can adjust your generator as needed. During December's ice storm a family almost passed away from carbon monoxide poisoning, even though their generator was outside. Their carbon monoxide detector saved them.
   
• Never fuel your generator while it is running - this is a very serious fire safety issue.
  
  
• Never leave your generator unattended while it's running, it may overheat and start a fire. It is a good idea to keep a fire extinguisher near your generator while it's in use.
  
  
• If you are connecting your generator to your home's electrical system, you must use a transfer switch - a direct connection can result in fatal accidents for Hydro workers.
  
  
• After starting your generator, do not turn on all of your appliances at once. Instead, turn them on one at a time. Backup power sources are not meant to simulate utility-supplied electricity, but to help give you access to the appliances you can't live without - remember, you really can afford to spend less time on the internet.
  
  
• If you are experiencing a prolonged power outage, change your unit's oil approximately five hours into use and continue to check and change oil approximately every 50 hours. Use synthetic oil to help extend engine life and make starting easier in cold weather.

Annual Generator Maintenance

When not in use, generators require regular care. The tasks below should be performed on an annual basis. Fall is the best time to complete this maintenance to ensure you're prepared for prolonged power outages in the winter. 

1. Start engine and run with an electrical load until the fuel is completely used up.  

2. Refuel with fresh fuel.   

3. Clean and lubricate battery terminals with a wire brush and petroleum jelly if there is any corrosion.   

4. Inspect air and fuel filters, as well as fuel shutoff for cleanliness. 

Sometimes preventative maintenance is not enough. Should you use your generator extensively, or if it begins to run poorly, schedule a tune up with a licensed professional.

We hope the above information will help to encourage homeowners to exercise caution when it comes to generator usage. For a more detailed guide on generator care as well as more information on alternative backup power sources, please check out the Canada Mortgage and Housing Corporation's informative report.

Carols have been sung, presents have been opened, and New Years kisses have been planted. The holidays are officially over, and with more than two months of winter left, everyone can agree: it's cold. Winter is a harsh season and it's important to protect yourself as well as your home. As you don your extra layers, put on your thickest socks, and bundle up tight, safety comes first when you head outdoors.

With temperatures well below freezing, the winter wonderland of December has become January's slippery slope. Ice is everywhere, hanging from gutters and covering driveways, walkways, and sidewalks. Although it can be beautiful, it's also very dangerous, so we'd like to encourage you to take the appropriate precautions. The de-icing guide below will help keep you and your property ice-free this season.

Ice Dams

We aren't talking about creative seasonal cussing - an ice dam is actually something that occurs on your roof. Ice damming happens when snow and ice collect, usually at the eaves.

Heat escapes from the interior of the home into the attic through air leakage in the ceiling or poorly insulated sections of the attic, melting the snow on the roof above. As the snow melts, it runs down the roof until it encounters unmelted snow on the unheated eaves. There, it will refreeze. This process will continue until an ice dam is formed. If the dam is large enough, water will back up under the shingles and leak into the eaves, exterior walls, and building interior. 

Some roofs are more prone to ice damming than others. Ice dams are most commonly formed on roofs with low slopes or roofs that change from a steep slope down to a low slope. The largest dams tend to form over unheated areas, such as eaves, porches, and attached garages. Ice dams are also common above party walls and below skylights. 

Ice damming doesn't necessarily happen every winter. Ice dams normally form after periods of heavy snowfall when daytime temperatures are at, or slightly above, freezing, and night time temperatures are below freezing. 

There are three major preventative measures to consider when approaching the issue of ice damming:

1. Adding attic insulation

The trick is to keep the attic, and therefore the roof surface, cold enough that the snow does not melt. 

This will work well depending on the attic in question. However, some attics have so many warm air leaks that it would be impossible to add enough insulation to fix the problem - which is why you should also consider the second approach.

2. Sealing the air leaks

In many cases, with proper sealing tools, a homeowner can take care of this task themselves. However, some situations require a specialist to find and fix the issue. Common air leakage paths include attic access hatches, ceiling light fixtures (especially potlights), and plumbing stacks. 

3. Improving attic ventilation

Additional attic venting can help to flush out excess warm air in the attic before it can heat up the roof and melt the snow.

Salting & Other Ice Removal Alternatives

Ensuring your driveway and walkway are clear of ice and snow is imperative not only for your safety, but for the safety of others. Falls are a leading cause of injury in North America, and it is the homeowners' responsibility to keep their property accessible for visitors and pedestrians.

We know shoveling can be a pain in the back, but it's a fairly manageable chore. De-Icing, however, can be less straightforward.

There are a few natural methods you can undertake; we've listed our top four:

1. Salt

Salt is the most common treatment used to get rid of ice. It's cheap, effective, and easy to obtain. However, it's also corrosive, so it can damage human skin, pets' paws, and its runoff can affect nearby plants and vegetation. It can also damage concrete and masonry.

2. Urea

Urea is the second most common de-icer. It is a liquid, making it easy to apply to pathways, and more convenient to clean up. However, its state also means it can cause more damage to surrounding plants. It's also less convenient to purchase.

3. Alfalfa Meal

Alfalfa meal is a less popular solution. Like urea, it is a natural fertilizer; however it contains less nitrogen so it's a bit less damaging. It's a very effective de-icer, and due to its dry and grainy nature, it provides additional traction to those walking and driving on it. Unfortunately it is more difficult to purchase.

4. Sugar Beet Juice

Sugar beet juice is becoming a more popular method for de-icing, being adopted by many municipalities for winter road care, like Toronto and Niagara Region. The juice from sugar beets lowers the freezing point of water, and helps with de-icing. It is colorless, odorless, and harmless. However, it's more expensive than its salty counterpart and less convenient to purchase.

We hope our guide helps keep you free of ice dams, ice patches, and ice-related damage or injury. If there's a Home Inspection topic that we've yet to cover on our blog or in our newsletter, make sure to let us know via Twitter or Facebook and we'll do our best to help out.

Unlike its seasonal counterpart, spring cleaning, fall maintenance is not always met with a high level of enthusiasm. Perhaps autumn’s brisk winds whisk homeowners’ smiles away, or maybe crisp leaves don’t cultivate excitement like blooming flowers. Whatever the reason, fall chores are more easily overlooked than those related to spring.

While we recognize that warm weather is preferable to cold, homeowners should approach both spring and fall tasks with the same vigour. Although carving pumpkins may seem like your highest priority, it is also time for some fall maintenance to get your home ready for winter.

We’ve developed the following checklist with the thought that prevention is the key to a safe and comfortable winter. We’ll address maintenance items for both the exterior and the interior of your property. Consider the list below as the days get shorter and you need an extra blanket at night. 

THE EXTERIOR

1. The Roof
The brunt of weather abuse is taken by your roof in the form of snow and ice. To check your roof you are going to need a ladder, a pair of binoculars, or a trusted roofing expert. If access is at all unsafe or difficult, or if getting up on a roof just isn’t your thing, contact a local roofing professional and they’ll take a look for you. If you have a sloped roof, look for shingles that are cracked, curled, loose, damaged, or missing. Once located, repair or replace them. If you have a flat roof, clean off leaves and branches, and cut back overhanging tree limbs. Watch for low spots where water will pond. Look for bulges, worn spots, or split seams on the membrane. Regardless of your roof type, pay attention to the junctions between the roof and the chimneys, pipes, and walls. Often you’ll find that metal flashings need to be re-secured or re-caulked. Again, if it’s damaged, fix it as soon as possible.

If you can access the roof safely, take a look at the chimney. Brick chimneys may have loose or missing mortar and loose or damaged bricks, and should have a screen to keep animals out. Metal chimneys should be free from rust and should have a rain cap. 

2. Eavestroughs and Downspouts
While at roof level, be sure to clean and re-secure the eavestroughs. We can’t overemphasize the importance of free-flowing, leak-free eavestroughs and downspouts. If your eavestroughs can’t control the rain or melting snow, the ground will get saturated. If the ground is soaked around your house, there is a much higher risk of a leaky basement. You should also follow the downspouts to ground level to check where they dump the water. Above-grade downspouts should be well secured and discharge water at least six feet away from the nearest wall, or at a point where run-off will be carried away from the house. We recommend that downspouts that disappear into the ground be disconnected and redirected to discharge above ground well away from the house. This is an easy and surprisingly effective basement leakage cure.

3. Grading
Once you are off the roof and on the ground, take a walk around your house to check how the ground directs the flow of water. All surfaces next to the walls should slope down away from the house to direct water away from the foundation. Poor grading is a common and preventable cause of basement leakage. This is exponentially more important on warm winter days when melting snow or rain runs quickly across the surface of frozen ground. If the grading is poor, water will accumulate against the foundation of the home and will often cause basement flooding. Now is the time to grab a shovel and re-slope the grass, or call a paving contractor or handy person to correct a poorly-sloping driveway or walkway.

4. Windows
During your exterior walkabout, check the windows and doors for any wood in need of paint and any joints that need re-caulking. Look for rot at window sills and any horizontal wood surfaces where water may collect. Tapping on painted wood surfaces with the handle of the screwdriver for example, is a good way to identify soft or rotted wood. Also check the caulking at pipes, vents, and other wall penetrations. Seal these areas before it gets too cold – this can also help reduce your energy bills.

THE INTERIOR

1. Furnace
Your heating system is the heart of your home and your best friend in the winter. The most important fall activity is to schedule a heating system maintenance call.  This applies to both newer and older furnaces and boilers. The technician will clean the burners and fan or pump, lubricate the moving parts, change the filter and check the operation of the important safety devices. Heat exchangers on high efficiency furnaces may need to be flushed. If you choose to have this service done later in the heating season, you can still start the winter season off right by replacing or cleaning the furnace air filter. If you have a humidifier, you should clean it as well.

2. Weatherstripping
If you live in a new house, odds are your windows and doors are well sealed. Old windows and doors (and unfortunately even some newer ones), may need sealing to keep heat in and cold out. One approach would be to replace them – but that can get costly. Luckily, great improvements can be made with simple weatherstripping kits available at any hardware store. Due to the tremendous variation in shapes and sizes, we could write a novel about how to do this, but all you need to do is to find the pre-packaged material that has a picture of your window or door, or something close to it, and follow the instructions.

The list above includes the most important fall tune-up steps. Other great winterizing ideas include:

• Turning off the water supply to your outside hose faucet, unless it is a frost-free type
• Cleaning the grilles and registers on the heating system – especially the cold air return
• Cleaning and lubricating exhaust fans in kitchens and bathrooms
• Cleaning out the clothes dryer vent and cover
• If you have electric baseboard heaters, vacuum the dust off the fins, and make sure drapes and curtains are several inches above their hot surfaces

As a professional Home Inspection Company, at Carson Dunlop our aim is to help homeowners stay warm, safe, and dry. We believe that knowledge is the best tool when it comes to protecting the biggest investment of your life: your home. If you have a Home Inspection topic you’d like us to address in future articles, make sure to Tweet us @carsondunlop – we’ll do our best to help out.

Although the weather outside isn't frightful yet, September is the perfect time to make sure that come December, when you want a fire, it will be delightful. We know that phrase doesn't have quite the same ring to it as Cahn's famous tune, but what it lacks in eloquence it makes up for in prudency.

It's easy to believe that summer will last forever; that the recent sunny days are a trend that will continue for a long time. However, realists like us know that it's only a matter of time before warm winds become cool and sweaters replace sunscreen. Taking the necessary measures now to maintain your fireplace will help to keep you cozy for many future snowfalls.

We reached out to Specialty Service partner Carleton Chimney Services to discuss the merits of WETT Inspections and highlight some easy approaches homeowners can take when it comes to fireplace care. We spoke with company President John Carleton, to get a more in-depth look at this type of service.

Carson Dunlop: What is a WETT Inspection? What does it entail?
John Carleton: "A Wood Energy Technolgoy Transfer, or WETT, Inspection relates to the inspection of any wood-burning system in a home. A WETT Inspector assesses different components of the system in question, to determine whether or not it meets the minimum requirements set out by the Code applicable to the installation. There are three levels of WETT Inspections: Level 1, Level 2, and Level 3. 

• A Level 1 inspection does not require the inspector to look into hidden spaces or use any tools other than a flashlight and measuring tape. This type of inspection would be performed as an annual maintenance task, if the system has already been thoroughly inspected and brought up to Code. (Some insurance companies may require a yearly certification - this inspection would be suitable in these instances).

• A Level 2 inspection includes the same visual components as Level 1, but also requires the use of tools to open readily-accessible areas such as removing the smoke pipe, accessing the roof if safe, and using a camera to inspect the flue interior. This is a recommended level of inspection for anyone buying a home. (It is important to ensure that the inspector performing this type of inspection employs video inspection equipment to scan the flue interior).

• A Level 3 inspection covers that of Level 1 and Level 2, as well as opening areas that require destructive actions such as opening walls or digging up the foundation. This is only needed when strong evidence suggests that there is a problem that needs to be investigated thoroughly."

CD: When should a WETT Inspection be performed?
JC: "A Level 1 inspection should be completed yearly, preferably in conjunction with the annual cleaning of the system. A Level 2 inspection should be done when the home is changing ownership or if a significant event, like a chimney fire, or a lightning strike, has happened. These situations typically require a more detailed assessment."

CD: What are some common misconceptions homeowners operate under with respect to fireplaces?
JC: "Many assume that if they are not experiencing a problem with their fireplace or wood-burning stove, there is no need to be concerned. In reality, it can take a long time for a defect within the system to manifest itself. Fireplaces and chimney systems built prior to 1954 have the potential for serious Code issues. Although the potential for Code violations decreases with homes built after this date as higher standards were put in place, poor workmanship and deterioration can present problems as well. An annual WETT inspection is important for maintenance and safety."

CD: Are there any clear indicators that a wood-burning system is experiencing a problem?
JC: "If a fireplace system has staining anywhere, including the face of the fireplace or on the chimney, this would indicate a problem. In addition, if smoke or the smell of smoke is present anywhere in the house, that is another telltale sign of a problem. A properly operating system will remove all the smoke out of the house - a lingering odor means something is amiss. If you experience one or any of the conditions outlined above, it is best to reach out to a WETT Inspector to have your system assessed." 

CD: What simple tasks can homeowners undertake to maintain their fireplaces, chimneys and wood-burning stoves? What are some "best practices" for caring for these systems?
JC: "Homeowners can help their systems operate properly by doing an annual cleaning of the flue by a certified sweep and by burning dry fuel. The danger of a chimney fire can be mitigated by these simple actions. A competent sweep will advise you on what they found, any problems noted, and if your systems have been burning properly." 

Ensuring your wood-burning systems are working well is a great way to start winterizing your home this season. Carson Dunlop's Specialty Services program provides our clients and real estate partners with fast, easy and cost-effective access to qualified specialists, like Carleton Chimney Services, with a single call. To learn more about this program, please click here or call 800-268-7070 to schedule a WETT Inspection.

With temperatures in the high 30s, and humidity pushing them to the mid 40s, diamonds and dogs have some stiff competition when it comes to humankind's affections. In the summer, homeowners have a new best friend: the air conditioner. This technology takes sweltering days and makes them comfortable. These units can be the difference between endless tossing and turning and a good night's sleep; making them a very valuable asset. But, where diamonds have jewellers and dogs have veterinarians, ensuring your air conditioner is, and stays, in good condition can be less straightforward. 

Last month we asked what measures homeowners implemented to maintain their air conditioners. Of the 27 responses we received from our clients and real estate partners, it has become evident that while many recognize the importance of air conditioner maintenance, they aren't sure where to start or what to do. Working with our Carson Dunlop Homeowners Association partner, AtlasCare, we have developed a short list of easy-to-complete items to make sure you stay cool and comfortable until it's time for ghosts and pumpkins. 

Filters 

Inspect your air conditioner's filter on a monthly basis to see if it needs changing or cleaning. Dust and dirt can build up on the filter, affecting the efficiency and performance of the unit. The cost of filters can range from $5 to $30, depending on the type you select. In most cases, the filter can be found in the ductwork near your furnace. 

Helpful Tip: Write down the size of your filter before going to purchase a new one.   

Environmental Debris 

The cleanliness of the exterior of your unit is also important. Dirt outside quickly becomes dirt inside the unit as the fan draws air through the coils. A build-up of dirt, dust, leaves, and grass around the outside of the air conditioner will reduce airflow through the coils, compromising the efficiency and longevity or the system.

Helpful Tip: Don't scrub the coils, as the metal fins are easily damaged. Use a vacuum cleaner with a soft bristle attachment to remove dirt from the outside, then use a hose to spray the coils from the inside out. 

Annual Servicing

Having a professional come and inspect the unit regularly will help ensure the performance of its more complex components. While we do encourage the maintenance items discussed above, for safety reasons it is best to reach out to a specialist with respect to the more comprehensive mechanics. This should be done on a yearly basis.

Helpful Tip: Consider the following when selecting your contractor:

• Look on their website for any special certifications. Are they a member of any organization that holds them accountable for the quality of service they provide?

• Look into their quality and service guarantees. Make sure they have protection in place in case they damage your home, or if your unit doesn't work.

• Make sure they can actually serve you. Do they have enough trucks to be there when you need them?

• Ensure they provide emergency service for those moments when your unit breaks down. (However, an annual maintenance plan should help reduce the risk of having to deal with emergency repairs).  

We believe that a little prevention can go a long way towards providing security and savings. It's one of the fundamental values behind our Home Inspections and the reason we created the Carson Dunlop Homeowners Association. 

This not-for-profit program provides our clients and real estate agents with fast, easy, and cost-effective access to group discounts, benefits, and warranties to help protect their home and their investment. From now until September 15, 2013, AtlasCare is currently offering Homeowners Association members $30 off an Annual Tune-Up of their heating and cooling equipment. Call 905-829-1296 for details. To learn more about the Carson Dunlop Homeowners Association please click here or call 800-268-7070.

Spring is a great time for performing maintenance tasks and taking care of other home improvements you may need or want. While home renovation projects are exciting, they can also be overwhelming - it's important to ensure that you are in good hands.

We have developed eight key steps to getting repairs successfully completed around your home.

Although it may be hard to imagine, warmer weather is coming - and soon. As the temperature rises, the benefits of having a pool seem to increase as well. Coincidence? We think not.

Pools can add a great deal to your home life. They provide many inviting opportunities: late night dips, diving competitions, luxurious lounging potential, and a great way to beat the heat. However, many fear the costs and headaches associated with owning a pool. This raises the question: "What should you consider when you're buying or owning a home with a pool?"

 We reached out to pool expert and Specialty Services partner, Lenni Walton, President of Premier Pool Group for some helpful information on pool inspections and maintenance.

Enjoy our interview with Lenni below to learn more about pools and how to inspect and maintain them.

Carson Dunlop (CD): How is a pool inspection performed?
Lenni Walton (LW): "We start with a quick visual assessment of the surroundings, including gates, fences and possible hazards. We check to make sure locks comply with local rules and are functioning properly. We then take inventory of the pool equipment and accessories, model and serial numbers recording the item's age. We also look for leaks, previous repairs, and any hazards that need to be addressed." 

CD: What common issues do you encounter?
LW: "We typically see issues related to the age and condition of the pool equipment. Too many chemicals in the water will shorten the life of the pool and its equipment. We see all kinds of leaks as well - did you know the most common shape for a leak in a pool liner is a crescent? Finger and toe nails can be ruthless. 

We also come across safety issues such as trip hazards posed by cracked and raised concrete, wall vacuums that do not have covers on them, and main drain cover plates that have loose screws or damaged surfaces."   

CD: What common mistakes do homeowners make?
LW: "Homeowners will sometimes take on repairs themselves, or try to cut costs by opening and closing the pool on their own, without the training or tools to complete the job safely and securely. Minor repairs done improperly can cause major floods, electrical problems, or gas issues. If you're purchasing a home with a pool, talk to the sellers to ensure they have been working with a professional."

CD: What can homeowners do to keep their pool operating smoothly? 
LW: "Have a professional check your pool at least once a month. Most pool companies perform weekly maintenance which includes testing the water and cleaning the pool. They can also help with chemical delivery and opening and closing. When it comes to pool care it is wise to work with a professional."

At Carson Dunlop we believe that knowledge is the best tool when it comes to protecting one of the biggest investments of your life - your home. Our Specialty Services program provides our clients and real estate partners with fast, easy and cost-effective access to qualified specialists, like Premier Pool Group, all with a single call. To learn more about the Carson Dunlop Specialty Services program, please click here, or call 800.268.7070 to schedule a pool inspection.